20.005

Support

Support

Monitor support@20500.app (create/forward that mailbox) before App Store submission.

Contact

Email: support@20500.app · Site: www.20500.app/support

Common help

No signal / SEARCHING FOR SIGNAL

Standard live builds need a signed production catalog. If the catalog channel is unavailable, the app fails closed instead of inventing audio. Retry when network access returns, or check for an app update.

Free listening ended

Free sessions play scheduled program for a fixed window, then quiet receiver static until the next free window. Premium restores continuous program immediately. Cancel subscriptions in Apple ID → Subscriptions.

Restore purchases

Open the Premium sheet and choose Restore Purchases while signed into the same Apple ID used to buy.

Audio rights / takedown

Rights holders: contact the support address with the work title, controller/creator name, source URL, and a description of the claim. See also Audio sources.

App Review notes